I drew the inspiration for this post from a plethora of ‘wise’ advices exchanged during the months of Corona lockdown. Advices from homemakers and business leaders alike, each a team leader in his or her own domain.  It is a known principle that trust is the oxygen of a well-functioning, innovative and courageous team. Trust, however, cannot be prescribed like an aspirin and I wonder how many of us really reflect on why Trust is so essential to a team. And the many ways there are to build and rebuild trust (and the many more to trash it).

What is a Multicultural team?   Historically, managers were only required to lead a multicultural team if they were working for their organisation at an office overseas or had gained employment with an overseas company. 

However, the global nature of the modern World means that organisations across the World now employ individuals that come from different backgrounds and view life through different lenses. This differing background creates different values, and these differing values are the fundamental building blocks of culture.  

How do you know for sure if you’re team really is high performing?

We all recognise that teams are essential to business success. In our latest series of blogs, we’re focusing on teams. To start, we’re looking at where your team is at on the road to high performance.

I fully expect you’ve read endless articles stressing the importance of clear targets, vision, purpose and motivation. This is not one of those articles! While I agree those are all important, the purpose of this blog is to provide you with some practical measures you can use to see where your team it at.


In response to the COVID-19 pandemic, at Make A Difference Training, we’ve been focusing on the merits of Virtual Training. Like many companies we’ve had to adapt quickly to new ways of working, communicating and meeting the requirements of our customers.

Recent global events has seen a marked increase in the use and development of virtual training platforms and interventions. With many folk being forced to work from home, the need for training to be conducted in that environment has gained increased relevance and many see the use of virtual training as the solution to training development problems.

A few days ago I realized something quite special. I noticed that I had moved on from the ‘Corona-freeze’ and I was taking deliberate action. And with action I had regained my good mood.

May 1st is acknowledged all of the world. But very often for different reasons. I wanted to share some of the historical background and also how that relate to the world today and particularly learning and development.

How often did you hand a task out to somebody and it just didn’t get done? You’re sure the instructions were clear and the time frame was agreed. But, in the end it just didn’t happen. You’re left frustrated and annoyed at the other person letting you down. Then, of course, you begin to question yourself. “Why don’t people always listen to me?” “What is it about me?” “What am I doing wrong?”

What to expect: Six super benefits of online learning

Wow, who knew how suddenly the world could change? We were all busy with our usual routines when, in a flash, we weren’t. The Covid-19 virus has shown how fragile our business worlds and social structures can be.

We’ve quickly learned new phrases like ‘social distancing’ and ‘self-isolating’. I have been educated on how to wash my hands correctly too. And I’m betting many of you, like me, have cracked skin from washing those hands to prove it!